PRIVACY POLICY
Effective Date: 2025-2-6
Last Updated: 2025-2-6
1. Introduction
Companion Intelligence ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, purchase our products, or use our services, including AI-powered functionalities.
2. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
Account Information: Username, password, and authentication data.
Technical Data: IP address, browser type, device information, and usage statistics.
AI Interaction Data: Any data input into CI’s cloud AI models and responses generated.
Cookies and Tracking Data: We use cookies and analytics tools to improve our services.
3. How We Use Your Information
We use your information to:
Process transactions and provide customer support.
Improve our services.
Comply with legal obligations.
Personalize user experiences and analyze trends.
Prevent fraud, abuse, or unauthorized access.
4. How We Share Your Information
We do not sell personal data. We may share information with:
Service Providers: Payment processors, hosting services, and AI model providers.
Legal Authorities: If required by law, subpoena, or court order.
Business Transfers: In the case of a merger, sale, or acquisition.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your data.
Object to processing and request data portability.
Opt-out of marketing communications.
Withdraw consent where applicable.
To exercise your rights, contact info@companionintelligence.com.
7. California Consumer Privacy Act (CCPA) Notice
California residents have the right to:
Request details on personal data collection and sharing.
Request deletion of their data.
Opt-out of data sales (we do not sell personal data).
8. Changes to This Policy
We may update this Privacy Policy. Changes are effective upon posting. We will notify users of material changes via email or website notice.
Contact Information
For any questions regarding warranties, please contact:
Companion Intelligence Support
Email: support@companionintelligence.com
Companion Intelligence reserves the right to modify this policy at any time to ensure compliance with business operations and legal regulations.
California Consumer Privacy Act (CCPA) Compliance
CCPA Compliance Statement
Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal data:
Right to Know – Users may request details on what personal data we collect, how it is used, and whom it is shared with.
Right to Deletion – Users may request that we delete their personal data, subject to exceptions permitted by law.
Right to Opt-Out – Users may opt out of the sale or sharing of personal data.
Right to Access – Users may request a copy of their personal data in a portable format.
Right to Non-Discrimination – Users will not be discriminated against for exercising their CCPA rights.
To exercise these rights, users may contact info@companionintelligence.com.
Data Collection & AI Processing:
Our platform may collect user data for operational, security, and AI training purposes.
AI-generated outputs do not store or retain personal user data beyond their immediate processing window.
Any AI-assisted customer interactions are reviewed by human staff to ensure compliance with data protection regulations.
Contact Information
For any questions regarding warranties, please contact:
Companion Intelligence Support
Email: support@companionintelligence.com
Companion Intelligence reserves the right to modify this policy at any time to ensure compliance with business operations and legal regulations.
